****** - Verified Buyer
4.5
This is a magnificent drill. I cannot overstate how much of an improvement this drill is over my 20 year-old Dewalt 14 volt Nicad battery drill. First I will mention the only reason why I replaced my older Dewalt drill is because the batteries no longer held a charge and the cost for new replacement batteries was more than I wanted to pay. The 20 year-old Dewalt still worked great for an artist and my DIY projects. I decided it was time to donate it to charity so someone else can give it a second life. Back to the new drill. It's far lighter, more compact, powerful and efficient. The drill is also brushless so by nature is more efficient and will likely last at least 20 years. This drill is also made or assembled in the USA and it's great to see those jobs back here. The technology this drill doesn't have (nor do any other manufacturers) are solid state batteries. SS batteries are still years away from mainstream usage. However when they do become available I should be able to purchase them separately as an upgrade to this drill. This is an example of great design for a super price.I am not a professional contractor, but an average person who needed a new drill that could handle both small tasks around the house as well as larger DIY projects. The DEWALT 20V MAX Cordless Drill was perfect for my needs, providing all the power I could possibly ask for. Battery life is not an issue, and I appreciate this coming with two batteries so I always have a backup ready to go. The hard shell case was a plus! The built in LED light has come in handy more than I thought it would, and I'm not sure why people complain about its location at the base of the unit. It always lights up what I need without my hands getting in the way. I can't speak for contractors, but generally speaking I can promise this drill will deliver everytime you pick it up.I have an older model and it is so heavy. This one is way lighter and has a light! Glad I got it.Great drill. Only problem is I thought it came with drill bits, but it’s just the drill and two batteries. Still, other than that it is a great drill!I can't express my love for this machine, First I was hesitant buy an expensive drill plus international shipping is not cheap on Amazon, but eventually I decided to buy it anyway. Luckily the package came just within 5 days to Pakistan. As it is common for most tools, I thought it would've been made in an Asian country but as I opened the box and saw "MADE IN USA" label, it really made my day.The kit includes drill with two 2Ah batteries and a charger, all inside a hard plastic case wrapped in a beautifully branded cardboard, I took the drill out and slightly pulled the trigger for the first time, LED light comes on and drill started to rotate very smoothly (not too harsh like other cheap drills), this is the best feeling in hand if you want fine accuracy in controlling the variable speed of drilling. The tool itself feels very tough and reliable in hand but not too heavy to make you uncomfortable, it has very good torque and works well on wood, metal and concrete without any difficulty. I read some reviewer complained about build quality, but honestly I haven't seen any misalignments anywhere on the drill and I would say it is build with great care.I just fell in love with this tool, not only it looks and feels good but also works well. I believe it worth every penny I spent on it, I would suggest buy a quality tool instead of saving money and you will be satisfied like me. The "MADE IN USA" label is my favorite. Thank you DeWALT and thank you Amazon for international shipping.Only one comment: I had to order the bit holder separately. The included belt holder is not practical. Otherwise, very happy with this purchase.Overall the drill worked great. My only complaint was how loose the battery fit into the base of the drill. It wasn’t so loose that it would fall off but it was loose enough that when I was turning the drill at an angle or on its side, there was enough play between the battery and the drill I could feel the battery clack against the railing of the drill that the battery slides into. I know a lot of people might be ok with this and may even claim it can help in the event you drop the drill to absorb impact somehow but I have used some of dewalts newer atomic line of drills, impact driver and wrenches and all of them have almost no give where the battery connects to the drill. Some people suggest adding electrical tape to certain spots or rubber adhesive strips around the base of the drill to help prevent the battery from moving but I should not have to do that to a new drill. If I owned the drill for a few years and dropped it several times, then sure, I would do something like that but not for a brand new drill. I had Amazon send a replacement hoping it was just a defective unit but the replacement had the same issue. I ended up just returning the drill. The drill worked great aside from the fit of the battery, so I only took 1 star away.Very reiiable tool.I bought this drill on Amazon.co.uk. I would think that electrical items sold on Amazon.co.UK, should come with a UK plug! Am I wrong? Well, this drill comes from America, with an American plug, which when I tried to convert (using a plug converter) it shut down. I truly believe Amazon.co.UK should allow electrical products which have a UK plug, only, or at least make it much clearer. By the way, what a nightmare to return. Thankfully, Amazon promised to reimburse me for the £86 return fee. YOU MISSED IT THIS TIME AMAZON...I purchased this XR cordless drill and at first glance appeared to be a quality drill (as you'd expect from Dewalt), but when I placed a bit in the chuck and ran it I noticed a lot of wobble in the bit. The drill chuck had excessive wobble / run-out. I figured I just received a lemon so I returned it and ordered another one, the second drill had even more chuck wobble. I am very surprised that this drill could pass Dewalts quality control. My $99 drill is better than this one! Please be aware of the possible issue with this drill.Excellent product & good valueNice drill; wrong batteries. Came with Max batteries. Amazon, Home Depot, Dewalt website all state MAX XR batteries in description and show in pictures. Had order replaced, same issue. Contacted Amazon Customer Service by email through App - no reply.I was using a black decker brushed drill I got for about $60 from C Tire.I felt it's time for an upgrade, and did some research on this. I found this one is probably the best value for buck, tho not the cheapest.When you are buying tools, you can't be cheap or regret later.So I got it and tried, it's in a whole different league!It's not just about the power, but also the break, small size, high quality chuck, etc.The only thing is the included batteries are rather small and don't expect a lot, but you get two. And the charging speed is surprisingly fast. My old machine took a few hours, but I feel this new one is < 1 hr.
